Welcome back

Read the latest government guidance on coronavirus HERE.

Most of our shops, cafes and restaurants, including barbers, beauticians, gyms, hairdressers, tanning salons, and tattooists,  have now reopened and we look forward to welcoming you back to Bristol Shopping Quarter.

Things may seem a bit different when you visit and we wanted to give you an idea of what to expect.

Scroll down for further information on:

Keeping left, queues, and opening hours

To make it easier for everyone to maintain social distancing, we ask you to keep left when moving around Broadmead, where you will spot these guidance arrows and reminders. Where it is not possible to stay two metres apart, guidance allows people to keep a social distance of ‘one metre plus’. This means staying one metre apart, plus mitigations to reduce the risk of transmission.

The Galleries and Cabot Circus have also introduced a range of social distancing measures to keep you safe.



All shops will have limits on the number of people allowed to enter and you may have to queue at times – we know this may cause some delay but please be patient, listen to the advice from the queue marshals, and the store teams will do their best to get you inside as soon as possible.

Some shops are operating amended hours; we advise checking with your favourites HERE or on their own websites/social media pages before travelling.

We’re continually looking at ways to make Bristol Shopping Quarter even safer for everybody, so we have increased our cleansing resources.

Face coverings

It is mandatory to wear a face covering when travelling on public transport and in shops.It is also recommended you wear face coverings in other enclosed public spaces where social distancing isn’t possible

It is important to note face coverings alone cannot protect yourselves and others from viruses; hand washing, social distancing and other measures must also be followed. Please refer to UK Government guidelines.

You can use a scarf or a disposable face mask but may prefer to make or buy some washable cloth masks; you’ll find many suggestions online, including these from the Government’s website, which include instructions for upcycling old t-shirts.

Fabric Land on Bond Street has a fantastic selection of fabrics as well as the elastic or ribbons needed to hold a face covering in place, and Bristol Tailoring (also on Bond Street) will be happy to make one for you. Urban Tailor in The Galleries (pictured) kept busy making face coverings during lockdown, which are now available priced £5 each or three for £12. Beyond Retro on Broadmead and Damaged Society in The Galleries also sell face coverings. You’ll find further information HERE.

Getting here

As lockdown restrictions ease, pressure on public transport will increase and social distancing measures mean that buses and trains can take just a fraction of the number of passengers.

The UK Government has issued the following travel advice to protect public transport for those with no other travel options and to keep passengers safe:

  • washing or sanitising your hands regularly
  • keeping your distance when you travel, where possible
  • avoiding the busiest routes, as well as busy times like the rush hour

You should not travel at all if:

  • you are experiencing any coronavirus symptoms
  • are self-isolating as a result of coronavirus symptoms or sharing a household or support bubble with somebody with symptoms
  • are clinically extremely vulnerable and live in an area where additional public health measures mean you have been advised to resume shielding
  • have been advised by the NHS test and trace service that you should self-isolate

If you have symptoms of coronavirus, however mild, you should self-isolate for at least 10 days from when your symptoms started. If you are not experiencing symptoms but have tested positive for coronavirus you should self-isolate for at least 10 days starting from the day the test was taken.

If you have tested positive whilst not experiencing symptoms but develop symptoms during the isolation period, you should restart the 10 day isolation period from the day you develop symptoms.

If anyone in your household or support bubble has symptoms of coronavirus you should stay at home and not leave the house for 14 days.

You will find the most up-to-date coronavirus travel advice on Travelwest’s website and general travel information on our Getting Here page.

Cafes and restaurants

Most of our cafes and restaurants are now open for dine-ins with many also offering takeaway and delivery services.

Those cafes and restaurants that do offer an eat-in service will ask you for your contact details, this is in line with government guidance, to make contact tracing easier if another customer tests positive for the virus.

Please remember social distancing guidelines apply – click HERE for further information.


Showcase Cinema de Lux in Cabot Circus has reopened (further information HERE). The Odeon Cinema in Broadmead will reopen soon – date to be confirmed (further information HERE)

A smile and a ‘thank you’ goes a long way

We all know it’s going to take a little while for us to get used to all of the changes. We think the best advice is to be patient and kind to others and remember a ‘thank you’ goes a long way.

When you experience excellent customer service, do let us know via social media –  Twitter, Facebook and Instagram – so we can give the people concerned a shout-out to let them know they’ve been appreciated.